Required skills
communication skills to liaise with internal and external personnel on technical, operational and business-related matters
literacy skills to:
interpret technical documentation
write reports in required formats
read and interpret enterprise procedures, manuals and specifications
numeracy skills to:
take test measurements
interpret results
evaluate performance and interoperability of network
planning and organisational skills to plan, prioritise and monitor own work
problem-solving and contingency-management skills to adapt configuration procedures to requirements of network and reconfigure, depending on differing operational contingencies, risk situations and environments
safety-awareness skills to:
apply precautions and required action to minimise, control or eliminate hazards that may exist during work activities
follow enterprise OHS procedures
work systematically with required attention to detail without injury to self or others, or damage to goods or equipment
research skills to interrogate vendor databases and websites to find appropriate integration solutions
technical skills to:
design an integrated server solution
identify the technical requirements, constraints and manageability issues for given customer integration requirements
implement an integrated server design
select and use server and network diagnostics, test application software and hardware to suit integrated environment.
Required knowledge
authentication methods and protocols, such as lightweight directory access protocol (LDAP) and Kerberos
compatibility issues and resolution procedures
current network operating systems (NOS)
current server applications, compatibility issues and resolution procedures
documentation required for networks
error and event logging and reporting
file and print management
file system security
high availability options for servers
network file systems and shares
network service configuration and security
operating system help and support utilities
performance monitoring tools and tuning options
process or task management
task scheduling utilities
troubleshooting tools and techniques, including network diagnostic utilities
user authentication and directory services.